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WRONG ITEM DELIVERED
Date : 2019-02-13
Name : Jennifer Suh
Hits : 1277

Hello, 


My order confirmation number is 20190131_SE3_0000079.  I received my order today, but the wrong shoes were delivered.  I ordered 2FSH082) 327 Fur Lining Walker, BLACK, SIZE 230, but received (2FSH043) Fur Lining Driving Shoes.  I ordered the boots on sale for $47.71, but it is now sold out.  If the boots are available in stock, please send me correct item.  Should I return the wrong item (who will pay for shipping fees)?


Thanks,

Jenny


Total 1 Comments

  • HANS STYLE EN 2019-02-13
    안녕하세요 ~
    Jennifer Suh 고객님
    먼저 오배송으로 불편을 드려 죄송합니다.
    저희측에서 해당건 담당부서 확인을 하는중에 있습니다.
    최대한 빠르게 확인하여 익일 문의글에 내용 남겨드리도록 하겠습니다.
    신속한 처리 도움드리지 못하여 죄송합니다.

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