Q&A
WRONG ITEM DELIVERED |
---|
Date : 2019-02-13
Name : Jennifer Suh
Hits : 1295
|
Hello, My order confirmation number is 20190131_SE3_0000079. I received my order today, but the wrong shoes were delivered. I ordered 2FSH082) 327 Fur Lining Walker, BLACK, SIZE 230, but received (2FSH043) Fur Lining Driving Shoes. I ordered the boots on sale for $47.71, but it is now sold out. If the boots are available in stock, please send me correct item. Should I return the wrong item (who will pay for shipping fees)? Thanks, Jenny |
Total 1 Comments
-
HANS STYLE EN 2019-02-13안녕하세요 ~
Jennifer Suh 고객님
먼저 오배송으로 불편을 드려 죄송합니다.
저희측에서 해당건 담당부서 확인을 하는중에 있습니다.
최대한 빠르게 확인하여 익일 문의글에 내용 남겨드리도록 하겠습니다.
신속한 처리 도움드리지 못하여 죄송합니다.
No. |
Content |
Name |
Date |
Hits |
---|---|---|---|---|
253
|
"HS3SJK002BasketWoolBiker"
(1)
![]() |
Jeongwon Kyung
|
2019-04-22 |
4 |
252
|
Product query
(1)
![]() |
Janis Kuah
|
2019-04-19 |
5 |
251
|
해외배송 사이즈교환
(1)
|
seungha choi
|
2019-04-17 |
1427 |
250
|
오더취소
(1)
![]() |
Sojung PARK
|
2019-04-08 |
1 |
249
|
아이디 이메일 변경
(1)
![]() |
Gina Kim
|
2019-04-03 |
4 |
248
|
주문 문의합니다
(1)
|
Minkstar1 Kang
|
2019-03-29 |
1401 |
247
|
오더 문의요!!
(1)
![]() |
prettyeunny@hotmail.com
|
2019-03-22 |
1 |
246
|
Pear pleats skirt
(1)
![]() |
Ji hee Kim
|
2019-03-16 |
5 |
245
|
딜리버리 안됐어요
(1)
|
casey kim
|
2019-03-13 |
1518 |
244
|
배송 문의
(1)
![]() |
Soo Lee
|
2019-03-11 |
5 |
243
|
배송 확인
(1)
|
Min Jung Kim
|
2019-03-07 |
1328 |
242
|
배송조회
(1)
![]() |
casey kim
|
2019-03-06 |
5 |
241
|
오더
(1)
|
Ji hee Kim
|
2019-03-04 |
1305 |
240
|
"2FSH0145448TwoLineSacksSneakers"
(1)
![]() |
Min Jung Kim
|
2019-02-25 |
3 |
239
|
"2FSH0145448TwoLineSacksSneakers"
(1)
![]() |
Min Jung Kim
|
2019-02-25 |
3 |